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Forgot Your Wallet Passcode?

Differentiate an app passcode from a recovery phrase and choose a safe route to restore access.

PRACTICAL GUIDE

What to review

01

Identify the credential

Device PINs, app passcodes and recovery phrases serve different purposes.

02

Check the backup first

Before deleting app data or reinstalling, verify you have the complete offline phrase.

03

Restore with care

Use the application’s trusted recovery process; do not uninstall if you have no verified backup.

04

Avoid recovery scams

Never share your phrase or private key with a person offering remote recovery help.

Stop before clearing app data.

If your only working copy is on the current device, deleting data may make recovery impossible.

KEEP LEARNING

Related chapters

Wallet Questions, Clearly Answered Your First Recovery Phrase Backup Understanding Cold Storage Recognize Phishing and Impersonation
YOUR NEXT STEP

Start with a safer setup

Review the source, protect your recovery phrase and check every transaction before signing.

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